As some of my faithful readers may have noticed, I got married last year and changed my name. I've been waiting forever to change my Gmail address and finally bit the bullet today. It's a ton of work, and so infuriating.
Google doesn't want to cheapen their status and invite spammers by offering unlimited email addresses, a la Hotmail or Yahoo mail. So if you have a gmail address (and accompanying Google identity) already, it's damn hard to transfer your stuff to another one. They figure, you should have the same address for life. They figure, you're a guy. Or maybe a gal who doesn't change her name at marriage. They wholesale forgot all about all the women who change their name when they get married (crazy stat here).
Let me explain. Open up a Gmail account if you've been using Yahoo, and you can "fetch" over all your old email no problem. There it all will appear in your new Gmail account, like magic. But try doing this from one Gmail account to another? You're out of luck, this isn't allowed. But it's fine to just have your old email open in a different window right? Nope. You can't be logged in to two different Google accounts at once in the same browser (workaround - use firefox and ie).
If you're an avid Google user, like me, you're sure to have hundreds -- maybe thousands -- of active shared documents in your Google docs, all shared with many other people. But can you transfer them at one fell swoop to your new identity? No way. You must go into your old identity and go through each one and "share" them with your new identity in order to have access. Have other people given you access to their calendars? Now you must request that they give access to your new Google identity.
Do you, like me, manage AdWords accounts for multiple clients? Prepare to go into all of them and transfer ownership to the new you. Did you have extensive RSS feeds in your Google Reader? Get ready to make them all from scratch under your new identity or share them from your old identity. Are you, like me, managing Google Analytics for bunches of clients? You're out of luck! Add your new self to each and every one. Do you have some vanity email addresses (domains you own, school or family emails) that forward to your old Google ID? You could have them forward and then forward again from your old ID, or you could re-forward each of them to cut out the layers.
Whew how much does that suck? Google engineers, get a clue! The world isn't made up exclusively of men!
It's wonderful that Google is so helpful that I want to use them to manage every aspect of my professional life. It sucks that they can't figure out that there is a valid exception to their rule that you should have one Google ID for life.




Google should allow legit changes like this... have you tried importing your old gmails as a POP account?
Posted by: Shrnkngviolet | June 17, 2010 at 09:25 PM
Oh, and I forgot to add, setting up all your old filters again! What a total PITA!
Violet - I didn't try that yet...
Posted by: Iz | June 18, 2010 at 06:51 AM
Oh, and I forgot to add, setting up im chats with all my old friends from scratch, and resetting my android phone to the new id - i am very afraid of what that will look like, not tackling it until the weekend. Will I lose data from my contacts list? The contacts list in Gmail is the one thing that seems to have come over by itself.
Posted by: Iz | June 18, 2010 at 07:28 AM
Update - you can "Check all" in your google docs and share with your new self. But you do have to make all the folders and organization from scratch. And of course your docs are no longer owned by you.
Posted by: Iz | June 18, 2010 at 08:15 AM
I presume you have some reason to believe that gender entered into the reasoning behind the decision not to allow surname changes?
It ain't sexism otherwise, it's a just problem that happens to affect more women than men. There is a world of difference between the two, and claiming sexism without understanding this, IMHO, does more harm than good for the cause.
Posted by: Fnargle | June 18, 2010 at 08:48 AM
I've got to agree with Fnargle, I don't think they sat around a table and made this decision to anger women on purpose. I do agree that it should be easier to change though, but I feel there much to google that could be better...
Posted by: Adammag | June 18, 2010 at 10:21 AM
I empathize with you- even the best software can be maddening at times. Even though Gmail is completely free, as are the other Google services you mentioned, for the most part, that doesn't necessarily mean it's OK to waste people's time.
That said, this is a usability issue and not an issue of sexism or bigotry, and to claim otherwise...is in my opinion a little unfair. Not only to Google team behind Gmail, who I'm sure would be confused and horrified to read your rant, but also to women suffering from real, actual, honest-to-goodness sexism, in the workplace or elsewhere.
Posted by: James Devlin | June 18, 2010 at 09:44 PM
Umm I think you are upset that Google does not let you change your name. It just so happens that the name change is due to marriage, and the woman usually changes their last name. However I doubt Google got evil and decided to screw over the woman who get married.
Nice attention getting headline though. Hey. I am from the class of '91 as well. Different school though. Peace out.
Posted by: Blogger Chief | June 18, 2010 at 11:56 PM
You can make a new gmail account and forward all mail to the old one. On the old account you can change the address that your sent email appears to be from to the new one.
Google doesn't expect you to only have one Google account.
Posted by: 手前は腐女子 | June 19, 2010 at 12:59 PM
So, I had to reset my android phone to get the new email address in there, and in doing do of course all the apps I downloaded were lost and all my settings, ringtones, etc. set back to default.
I still haven't linked my old YouTube account with the "new me", and did I mention what a pain it has been to get Google Docs assigned to me as owner? I'll be dealing with the repercussions on this for awhile.
I want to address some of the comments that have been posted up here. The definition of sexism is not that someone on purpose is trying to screw over women! If a bunch of guys are sitting around developing software and they assume there's never a legitimate reason to change one's name, because they never have to do it themselves, they just didn't think of it! That is sexism.
To James Devlin - it is exactly my goal to get those "horrified" engineers to fix this usability problem. Yes it's a lot of work for them, and they may view it just as a "convenience" but for a professional woman it's a necessity. Google's tools are free for us to use, but Google makes money from their users every time they click on ads, so it is in their best interests to offer the best possible software tools and certainly their products should not have a gender bias any more than they should have a religious or racial bias. When you say "real honest to goodness sexism" (funny modifier by the way) you probably mean sexual harassment or gender discrimination - both more severe forms of sexism for sure.
The fact that there are worse things out there for women doesn't make sexist product design choices any less sexist.
I hope this is an attention getting title and post, I did it on purpose, and I hope Google now makes the decision to spend the resources to fix the problem, not just for women but for anyone else who needs to change their name legitimately, which could include anyone, actually. I'm a huge fan of Google and this post is intended to make them even better.
Posted by: Iz | July 08, 2010 at 05:57 AM
Not ever having to change your name, so not thinking about it is sexism? Really? Inconsiderate - maybe. But sexism? What your saying about this implies that they should think of everything. Again, really?
There are a lot of women out there who don't change their name when they marry because they believe THAT is sexist.
No - this is not truly sexism because it effects ANYONE who wants to change their email address - not just women who change their names. There are ways to set up a permanent email address - they take some skill and technical know how but it can be done. Expecting a company to be everything for everyone and think of everything for everyone in a culture that encourages people to think of no one but themselves - then blame them for whatever ism is convenient for the situation ... yeah.
So - did you think ahead and check to see how easy it would be if you eventually might have to change your email address? You're expecting them to think of something they may or may not ever have to deal with but did you think of it? You are expecting them to think of something with no relevance to them but fail to think of it when is very relevant to you ... something feels wrong with that to me.
Look, I understand the frustration, but to claim sexism when, as James said, it's a usability issue (because it effects ANYONE changing email addresses) is just wrong and sounds like you are looking for sexism. I grew up in a family where my existence depended upon my mother wanting to 'do something now that the kids are getting older' and my father telling her, 'like hell you will, you'll be pregnant by this time next year'. And here I am - the product of real sexism.
Like I said - there are ways to guarantee a permanent email address if it is that vital to you. I will again ask - why didn't you look into that if it is that important to you? Or 'didn't you think of it'? We live in a culture that no longer thinks that there is any personal responsibility, that everything should be done and when it's not it's the other sides fault, not ours. Heaven's no - not ours. The fact that you state they never thought of women having to change their names tells me that you were only thinking of your circumstance, not everyone uses their names for their email address - I never have and probably never will. If I did, and need to have control of it, I will set up the situation for that to happen and not expect the world to do it for me ....
Just to clarify - my problem with calling this sexism is that it waters down the problem. After awhile - the word means nothing because it is applied to every inconvenience that would be better served if the woman in question actually did learn to stand up for herself and do what needs to be done. In this case, finding out how to set up a permanent email address under her control. This is not sexism because it doesn't just effect women, not even mostly women, but, again, ANYONE that's changing email addresses, period.
Posted by: Xenophrenia A | July 10, 2010 at 06:36 PM
Actually Xeno, what I am saying about this does not imply that they should "think of everything". I'm not a fan of the "slippery slope" argument.
It implies that they should be more careful about making software design decisions based on a young male perspective. To do this, somewhere along the line they need to involve more women and middle aged people - either in use cases, as engineers, or in product development, so the problem is fixed before it hits the customer. If, that is, they want to remain world-class.
When they fix it, it will help not only the 90% of women who change their name at marriage. I suspect the vast majority of name changes are due to marriage and apply to women, but someone may correct me if I am mistaken.
I'm thrilled that my sensationalist headline has gotten so much attention and confident that it will increase the chances this problem will be fixed. And as a side note to answer your questions, yes I thought of it beforehand, and yes I have a permanent email address that doesn't a last name, and yes I still think this is an important issue.
Posted by: Iz | July 12, 2010 at 09:07 AM
Just noticed another thing. Since I had to reset my android phone, and re-downlod my apps, I lost all my notes in AK notepad. Fortunately I had only started using it a couple weeks beforehand and didn't have many notes. But this was frustrating.
Posted by: Iz | July 15, 2010 at 04:15 AM